‘Smartness’ is described as the quality of being intelligent. It is a person’s smartness that makes her/him think quickly and make intelligent decisions in the toughest of situations. Many characteristics distinguish smart leaders from those who are otherwise. They think and act differently. Their very speech is full of hope and positivity. They have goals in life, which they achieve through sheer hard work. Their reliance on their own intelligence and abilities is what sets them apart. They are definitely masters of their own destiny. But what makes them so? What do they say or do that leads them on the path to success? Let us look at some things that smart leaders avoid saying.
1. This is impossible
The word ‘impossible’, they say, does not exist in a successful leader’s dictionary. That is true. Once you say something is‘impossible’, that means there is no point even trying to do it. However, if you say ‘Let me try’, that means you have hope andyou will give it your best shot. In giving it your best, chances are that you will make it possible too. So, never use the word‘impossible’. The great Napoleon himself had said that the word ‘impossible’ is found only in the dictionary of fools. Everything is possible as long as you have patience, perseverance and determination.
2. ‘I didn’t do it’
Own up to mistakes. Be accountable for your work. Never try to twist facts. You should be known as a person with accountability. Even if something goes wrong, never be afraid to admit your role in the same, no matter how small, and try not to blame others. Accountability is something that everyone is attracted to, be it in the personal/domestic sphere or the professional sphere. This trait makes people trust you. Accountability comes from a sense of responsibility. In fact, responsibility and accountability go hand in hand.
If you have taken on the responsibility for an event, you have to understand that your success/performance will be judged by the smoothness with which the event is conducted. It is your responsibility to ensure that the event takes place perfectly, without any glitches, from start to finish. You may have assigned various tasks related to the event, to different people. However, if anything goes wrong, say, there is a power failure, you will be accountable, because the event is your responsibility. The best thing about owning responsibility is that you stop feeling a victim, you stop blaming and take charge of your life.
3. ‘That is not my problem’
Saying that something is not your problem implies that you don’t care. The fact that you are listening to someone telling you about something means that your opinion matters. The person who has shared information with you, has done so expecting that you will have something significant or meaningful to say. Of course, you have the right to be diplomatic if the situation so demands, but saying that it is ‘not my problem’ makes you out to be heartless, selfish and almost brutal. You cannot brush aside a leaking pipe in your neighbourhood ‘not being your problem’. After all, you are a resident of the area, and if you have noticed the leak, it is your responsibility to report it and even ensure that it is fixed. Ultimately, each one of us is accountable for our actions.
4. “I am always right”
You may be right most of the time, but that is something you should not boast about. Let people realise that on their own. The moment you start boasting, the other person feels rather uncomfortable and cornered. Nobody wants to be with people who make them feel less of themselves. Boastful people end up with no real friends in the long run. You may advise a close friend against trusting a particular individual with a huge amount of money. Despite your warning, if your friend still goes ahead and trusts the wrong individual, and suffers losses, you should not say “I warned you, didn’t I?” Your friend is already feeling miserable. She realises how right you were and that she should have followed your advice. But the harm is already done. If you are smart, you will not refer to your warnings. You will only comfort her and help her forget the unpleasant episode and move on. In future, you friend will always trust your judgement and follow your advice.
5. “He deserves to suffer”
Nobody deserves to suffer. Bad times should not befall anyone, man or woman. If you say that a person suffers because he deserves to, you are showing your worst self. You are being heartless. Smart people are anything but heartless. They use their brains and also their hearts. A cheat who has swindled many innocent people out of their hard-earned money is sure to end up getting caught one day. When that happens, people are often heard saying ‘he deserves to be jailed’ or that ‘he should suffer’. This is only because people are full of hatred for such people. Smart people refrain from making hateful comments about anybody. The Law of Karma is always in play.
6. “I’m not sure”
Smart leaders will never say ‘I’m not sure”. They are always sure of what they feel, want and plan to do. Indecisiveness is not their trait. People who are unsure will never be able to make decisions. Smart leaders are always able to make their own decisions and stand by them too.
7. “She is not capable”
Smart leaders will never comment on other people’s incapabilities. They are confident about their own capabilities, but will never speak ill of other people’s incompetencies or inabilities. However, they are generous with compliments. They realise how important it is to boost people’s confidence and make them feel good about themselves.
8. “Luck wasn’t in my favour”
Smart leaders do not leave anything to chance. They depend on hard work. They never blame luck for their failures. If they happen to fail, they simply figure out what went wrong and try again till they achieve success. You will not hear them say “Luck wasn’t with me” or that ‘Life is unfair’.
9. “There is no hope”
Smart leaders are optimistic. They thrive on hope. Their positive attitude does not allow them to say things like ‘There is no hope’. They believe there is hope always. They are hopeful and they pass on the same hope to others. Everybody needs hope to get them through life.
Be very careful with your language in your work area, what you are speaking to yourself and what you are speaking to others. This could be very costly to you and your future.
It’s not a matter of mere words but a matter of consequences that would lead you ultimately to failure or SUCCESS.